Sunset at the Andaz Maui Wailea
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My Winter Trip to Asia and Hawaii: The Andaz Maui at Wailea

I started off my two week trip to Asia and Hawaii at the Andaz Maui at Wailea. It quickly rose to one of my favorite hotels I’ve ever stayed in and for good reason. The Andaz Maui at Wailea thoroughly impressed me and I felt that, as far as decor, ambiance, architecture and creativity, they got everything exactly right. I used Hyatt free night certificates and Hyatt Gold Passport points and managed to spend my time in Maui in a $1200 a night “Andaz Suite.” Standard rooms normally cost $400-$700 depending on season, but there are plenty of opportunities to use points. I would return to this hotel in a heartbeat for my next Hawaiian vacation!

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Although the hotel has 290 rooms, the “being at a hotel” feeling never truly sinks in. The Andaz is run with the idea of having an intimate personal relationship ambiance and is intended to give you the feeling of visiting a good friend’s villa in a beautiful island location. Before I arrived, I called a few times to make arrangements and they already had my cell phone number saved so I never had to identify myself when I called again – a very nice personal touch, in my opinion. There is no check-in desk or uniforms. The hotel employees do everything on Mac computers stationed at a nearby table and wear fashionable Tori Richards designs (I found their dresses so cute, I plan to get one myself). The main signature restaurant Ka’ana Kitchen is designed to feel like being in a friend’s kitchen or “at home” at the breakfast buffet.

Levels of pools at the Andaz
Multiple levels of pools at the Andaz

What impressed me most, however, is the architectural design of the hotel grounds itself. The hotel is built on a hill and. It’s often difficult to overcome the challenge of making the small pool area not feel crowded, especially during those Maui sunsets. However, at the Andaz, the pool area is split into four levels of infinity pools, each having its own private view of the sunset. The designers were creating and took full advantage of the shape of the landscape to make this happen.

A sunset over the pool at Andaz Maui
A sunset over the pool at Andaz Maui

How I Paid For My Stay

The Andaz Maui is not cheap and I was very lucky to be able to use points for my three night stay. I applied for the Chase Hyatt co-branded credit card when it used to offer two nights in a suite for Diamond members. I was on my Hyatt Diamond Challenge at the time so was able to get the offer with the suite nights. Right now, the credit card offers two free award nights at any Hyatt worldwide, regardless of membership elite level.

I redeemed my two suite certificates for the Andaz Suite, which turns out to be the most expensive room offered and costs $1200 a night. For the third night, I transferred Chase Ultimate Rewards points to Hyatt Gold Passport and redeemed 22,000 points for a standard room. Chase Ultimate Rewards points can be earned with the Chase Sapphire Preferred®, Chase Ink Bold® Business Charge Card or Chase Ink Plus® Business Card and then transferred.

Currently, the hotel costs 25,000 Hyatt Gold Passport points a night for a standard room or 12,500 Hyatt Gold Passport points + $150. I wrote about booking the Hyatt Gold Passport Points and Cash rate and the advantages it offers.

The Lobby

The first point of arrival is the hotel’s open air lobby. It’s located at the very top of the hill and you can see the entire resort including the four levels of infinity pools. When we first arrived, we were offered to sit on the couch while our hosts got us a cocktail to check us in. The lobby has a modern design and the sand immediately makes you feel like you’ve arrived at the beach.

Seating design in the lobby at Andaz Maui
Checking in at the Andaz Maui at Wailea

We found ourselves in the lobby quite often. We’d often ask questions to the concierge or be waiting for friends to go have breakfast.

Andaz Maui at Wailea lobby
Lobby seating

The lobby has different seating areas and our favorite gadget was the binoculars, through which we found several breaching whales right out in the ocean! No need to go whale watching when you have the perfect vantage point right from the Andaz!

Ocean view from the open air lobby at Andaz Maui
Whale watching binoculars at the Andaz Maui

The Beach

I’ve been to Maui once before and stayed at the Hyatt Regency on Ka’anapali beach last time. Although you can’t go wrong with either, the two beach areas are slightly different. Ka’anapali Beach is somewhat bigger and is more densely populated with hotels. Wailea is smaller and the water is peaceful with fewer waves.

When I evaluate a beach, I prefer a relatively flat landscape, peaceful water and, most importantly, the ability to be able to walk far along the beach. (You’ll hear me complain about this when I get to reviewing my hotel in Thailand as there, the beach was blocked off by rocks). The beach at the Andaz is on a stretch of multiple beaches so you can walk as far as you like!

Beach at Andaz Maui
Beach at Andaz Maui

The beach has attendants that will put out chairs and umbrellas for if you ask.

The Pools

If it’s one thing that the Andaz Maui has, it’s plenty of pools. As I said, they are very neatly arranged into four levels built into a hill so that each pool has its own personal view of the ocean and sunset.

Levels of pools at the Andaz
Multiple levels of pools at the Andaz

The very bottom pool is a shallow water pool on the same level at Morimoto’s restaurant. This pool is perfect for children and there are even some “floating noodles” (I don’t know what they’re called) that you can get for the pool.

Shallow water pool at the bottom level by Morimoto at Andaz Maui
Shallow water pool at the bottom level by Morimoto

This pool is surrounded by chairs and relaxing cabanas for shade.

Relaxing cabana by the shallow water pool at Andaz Maui
Cabana by the shallow water pool

From the second level up is where the infinity pools start and the very top one has a beach bar with live music at night.

Sunset over the infinity pool at Andaz Maui at Wailea
Sunset over one of the infinity pools at Andaz Maui at Wailea
Lehua Lounge at Andaz Maui
Lehua Lounge, a bar serving food during the day and live music at night

Over by the spa and separated from the “main” pools, there is an adult tranquility pool. This picture also shows the mobility chairs that are at various places around the resort to make moving into the water easier. I think this is a great addition and a nice thought to make sure every guest can fully enjoy himself.

Adult tranquility pool at Andaz Maui at Wailea
Adult tranquility pool

The Rooms

The rooms at the Andaz Maui are among the most intelligently designed and comfortable rooms I’ve seen during my travels. Everything is automated: the lights, the blinds, the music. The decor is very modern and has an island feel. Our room had a living room with dining table, a lounge area with TV. Because I don’t tend to spend much time in the rooms, it’s hard for me to get into a long discussion about them. MommyPoints, however, has a super detailed discussion of the rooms and suites at this resort.

The bed in the Andaz Maui Suite
The bed in the Andaz Maui Suite
Andaz Maui Suite bathroom
Andaz Maui Suite bathroom

Stay tuned for more…

Any great vacation should have some great food! And there was no shortage of that on this trip. I am going to have a separate posts covering the restaurants at the Andaz Maui at Wailea. I got to have breakfast at the signature restaurant Ka’ana Kitchen, lunch and dinner at Morimoto Maui and visited Mapato Market. Stay tuned!

7 Comments

  1. Beautiful pictures! Thank you so much for sharing :) I am planning a 5 night stay at the Andaz soon!

  2. Thank u very much. I learned a lot.great pictures. You write that u called andaz Hyatt a few times to make arrangements. We will be staying there from march 18-23(I took your recommendation) . Do u recommend me calling before also? What do you usually call to discuss or confirm with the hotel before hand?

    1. I just called to make reservations at Morimoto restaurant and see if they could check on availability of luau tickets for me. I also booked as two separate reservations (one for two nights with suite certificates and one with points) so I wanted to have them combine it. I don’t typically call hotels… only if there really is something to discuss :)

  3. How was parking? Did you find the fee excessive? If you don’t rent a car, could you taxi around? Trying to debate if it’s worth it for two days in Maui (spending the rest of my time in Kauai).

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